Tackork strives to maintain a high level of privacy on its website. We primarily use your personal information to manage, provide, develop and maintain the services we provide, to process your Bookings, to optimize your service experience and to identify communications with you.
Please read this Privacy Statement carefully to understand how and for what purpose we process your personal information. By providing us with your personal information and accepting the applicable terms of use, you consent to the processing of your personal information in accordance with the terms of each service and this privacy statement. If the law requires your more detailed consent, we will ask you for such consent. If you add other people’s personal information, it is your responsibility to ensure that Tackork has the right to process that person’s personal information in accordance with the applicable privacy policy.
Registrar
Tackork Gård & Marina Oy (Business ID 2870585-4)
Tackorkintie 31, 21660 Nauvo
[email protected]
(formerly the word “Tackork” used in text below)
Contact person
Lasse Tammela
[email protected]
Collection and processing of personal data
Tackork only collects and processes your personal information to the extent permitted by law. Collection and processing may take place when you use the services we provide, such as when booking a room or holiday, or when booking a meeting, restaurant, spa, wellness, party, hotel or gift card service provided by Tackork through our website or online store. We collect personal information in a variety of ways, such as through booking and request forms, registration or customer inquiries, cookies or traces, newsletters. For example, we need different booking and registration information to provide accurate, up-to-date and high-quality services. From time to time, Tackork collects or obtains personal information from Tackork’s internal or external databases (such as Facebook or Google). Tackork considers it important that your personal information is accurate and up-to-date at all times, which is why we may obtain your personal information from external sources, such as public records.
When the law requires the consent of the data subject to special processing of personal data, we will ask you for such consent before starting the processing.
Information content of the register
We only collect personal information that is necessary for the purposes described in the separate terms of each service we provide and in this Privacy Statement. For example, we may collect the following information from you: name, date of birth, gender, telephone number, email address, address information. In addition, customer purchase information and possibly IP address and information that facilitates the use of services (such as login information), Default language, usage history, roommate information, booking requests, payments, purpose of trip, employment, food allergies and wishes, mobility impairment, etc. which you provide when using the Services. In addition, Tackork may collect information from companies outside of Tackork, such as: updated address information and Demographics.
Purpose of the processing of personal data
Tackork collects personal information for the storage and management of customer information, the provision and production of services, internal reporting, information, billing, loyalty management and the marketing of Tackork’s services. The services you use depend on what personal information is collected about you and how it is collected. Tackork uses personal information for the following purposes:
• to manage, provide, develop and maintain Tackork services
• to analyze and improve the service experience
• to process inquiries, reservations and orders about your services
• to contact you, for example by e-mail, text message or other mobile applications, or to inform you of the status of your inquiry / reservation or, for example, of your reservation / service before your arrival, during your stay and after your departure
• to enable billing based on the use and booking of services
• to identify communications and marketing of services with you
• to develop reporting and statistics
Retention and disclosure of personal data
Tackork will retain personal information in accordance with this Privacy Statement and applicable law. Tackork uses partners, for example, in connection with the operation of information systems, which may result in the transfer of personal information to these partners. Partners will only process your personal information on behalf of Tackork and in accordance with our instructions and only after they have entered into a data processing agreement in accordance with applicable law.
Personal information collected by Tackork will be disclosed only by order of an authority, if the matter concerns the investigation of a crime or Tackork is otherwise obliged to disclose such information by law or by decision of the authority. Customer data will not be disclosed outside the European Economic Area.
Protection and deletion of personal data
The data is kept technically secure. Access to information requires adequate rights, as well as multi-stage authentication. Unauthorized access is also prevented e.g. through firewalls and technical protection. Only the data controller and separately designated technical persons have access to the register data. Only designated persons have the right to process and maintain the data in the register. Users are bound by professional secrecy. The registry information is backed up securely and can be restored when needed. Tackork will delete personal information in accordance with applicable law. This means, for example, that Tackork deletes personal data or renders it impersonal when there is no longer a purpose for processing personal data.
Other applications or websites
The Services may include links to other applications and / or sites not maintained by Tackork. This Privacy Policy applies only to your use of the Tackork Services. Tackork is not responsible for the content of linked applications / sites or the processing of personal information that may be performed by the owners or operators of these sites.
Website cookies
Tackork uses cookies in its digital services and the so-called cookies.
Checking, changing and deleting personal data
You have the right at any time to e.g. inspect the personal data stored in the register, request the rectification or deletion of such data and obtain copies thereof. The request must be made electronically or in writing and addressed to the person responsible for registration matters. You also have the right to prohibit Tackork from using information about you in its communications. The prohibition must be made electronically or in writing and addressed to the person responsible for registration matters.
